• If not logged in/cannot remember password: From any page, go to the top right hand corner and click on “SIGN IN” drop-down arrow, then click on “SIGN IN.” Click on “Forgot Password?” and enter your account email on the next page. Follow the instructions on the email you receive.
• If logged in: From any page, go to the top right hand corner and click on “MY AVNET ABACUS” drop-down arrow, then click on “PROFILE.” Under the “Contact Information” section within “PROFILE” click on “Change Password” and follow the instructions.

If you are an Avnet terms account customer, you may only request a shipping address to be added. If you wish to chance your invoice address, please contact your Avnet sales rep.

Go to “PROFILE” found in the “MY AVNET ABACUS” menu drop-down found in the upper right hand corner. Click on “Request to Join Existing Account" on the left-hand side. On the following page, select "Link to an existing account" and fill out the form with all required information, then click “SUBMIT”.

The Avnet Abacus Sales Team will then follow up with you on short notice.

Single-sign on allows you to transition between Avnet Silica Avnet Abacus and EBV Elektronik without the need to sign in on each instance. All accounts available to your login will be shown under "Accounts & Tools" in the upper right hand corner. If you visit an Avnet EMEA business unit and there is no account connected, you can request a terms account. Go to “PROFILE” found in the “MY AVNET” menu drop-down found in the upper right hand corner. Click on “Account Information” found under “Profile” on the left-hand side. On the page, under “Account” you will see the “Request To Join Existing Account”. Click on the link and on the form select "Request a Terms Account". Fill out the form and click the "SUBMIT" button. The sales team will reach out to you in a timely manner.

Simply click on “MY CONTACTS” in the upper right corner to view your Avnet Abacus representative’s email and phone number.

Click on "Accounts & Tools" to open the drop-down menu. Then click on accounts. All accounts related to your MyAvnetAbacus are listed. You can search for an account, using the search bar. The active account can be also seen on the grey top navigation bar. Click on the small "i" icon to enlarge the information.

Yes! While on the shopping cart, click on “Export” in the right hand corner of the cart and choose to download the file as either a CSV or PDF file.

As long as you are logged in while adding parts to your cart, the shopping cart automatically saves. You can complete your order at any time after that!

A quote request can be started from multiple places. You can either click on "Click to Quote" on the line item of a search results page, a part detail page or on any other occasion where you get presented the "Click to Quote" button next to a part. Simply click on the link or button and enter the required information into the quote request form. Submit the form and it will get send to your account sales representative. You can find your submitted quotes in the "Quotes" section of "MY AVNET ABACUS".

Once approved, quoted parts will be available 30 days after approval. Please note, parts within larger quotes may be approved on different dates which will cause parts to have different expiration dates.

To track orders placed either online or offline with your Avnet Abacus Sales Office, go to “Orders” found under the ‘MY AVNET ABACUS’ drop-down in the upper-right hand corner of any page. Once you find the correct Order Number, review the column titled “ORDER STATUS.” If it has shipped, you can track the shipment by clicking on the hyperlinked number found under the column titled “TRACKING/WAYBILL NUMBER.”

To reorder parts from past orders, go to “Orders” found under the “MY AVNET ABACUS” drop-down in the upper-right hand corner of any page. Once you find the correct line item, click on the manufacturer part number (blue link) in the manufacturer part number column. Sometimes it is not possible to reorder line items online, because the part is not available in the online catalogue. Please contact your sales representative in such case.

To immediately get a copy of your invoice, go to ‘Orders’ found under the ‘MY AVNET ABACUS’ drop-down in the upper-right hand corner of any page. Once you find the correct Order Number, review the column titled ‘INVOICE NUMBER’. Click on the hyperlinked number to download a digital copy of your invoice. Please note, invoices are only created once the order ships.

Yes! If you need to make any changes or have any questions on how to find information on the site, feel free to call your Avnet Abacus representatives (contact information found under My Contacts on the MY AVNET ABACUS section) or contact us at 00800 412 412 11 or onlinesupportEU@avnet.com.

If you would like to cancel an order that you place online, please contact one of our Online Support Team at 00800 412 412 11. For any other orders, contact your Avnet Abacus Sales Representative.

If you need to make any changes to shipping speeds after an order has placed, you can call your Avnet Abacus representatives (contact information found under My Contacts on the MY AVNET ABACUS section).

No, you may use your own template. However, we do offer a BOM template, which is also available on the tool, if you wish to use that as a starter!

The BOM tool accepts xls, xlsx, csv, tab, and txt files up to 20MB and up to 1000 lines.

When you first upload a BOM, you will be prompted to answer the question, “Have we matched your columns correctly?” If they are not correct, then please choose ‘No, Rematch Columns’. Please rematch the columns accordingly.

However, if at any point after answering the question above, you realize that the columns are still incorrectly matched, you may click on ‘Add/edit columns’ to the right of the tabs. On the pop-up, simply click on ‘Re-match columns’ to rematch the columns.

If there are alternatives available, you can click on the “View Alternatives” link found under the part number in the Part Number column.

This will open up a comparison page with all of the alternate options. You may swap parts at this stage. You can then return to the BOM at any point.

Once you’ve edited your BOM and have confirmed the part numbers and quantities, you can click the checkboxes to the left of the part number within the BOM. Then click on “Add Items to Cart” to continue through to the checkout process.

Yes! As soon as you upload a BOM file, the system automatically saves it for you so you may return at any point to continue editing it. You can edit the name and even save it into different projects.